Weather Forecast


CNS-3157216# Frontier

Tuesday, July 31, 2018 - 11:20pm

NO. P407, 405/CI-18-122
NO. 19-2500-35222
The Minnesota Public Utilities Commission (MPUC) issued an Order on April 26, 2018 initiating an investigation under Minnesota Statutes Section 237.081. The investigation concerns whether Frontier Communications of Minnesota, Inc. and Citizens Telecommunications Company of Minnesota, LLC, (collectively "Frontier") are or have been in violation of any applicable service quality, customer service, or billing practices relating to telephone services provided by Frontier that are within the jurisdiction of the MPUC.
Public Hearings
The Order provides that public hearings be conducted by the Office of Administrative Hearings. Public hearings will be presided over by Administrative Law Judge Jeffery Oxley. Anyone may attend and participate in the public hearings by providing comments. You do not need to be represented by an attorney in order to participate in the public hearings. You are invited to comment on adequacy and service quality, customer service, and billing practices concerning telephone services provided by Frontier.
Public hearings are scheduled as follows:
Ely, Minnesota
September 4, 2018
6:00 pm
Vermilion Community College
1900 East Camp Street
Ely, MN 55731
Slayton, Minnesota
September 25, 2018
6:00 pm
Slayton Public Library
2451 Broadway
Slayton, MN 56172
Lakeville, Minnesota
September 26, 2018
2:00 pm and 6:00 pm
Lakeville Heritage Center
20110 Holyoke Avenue
Lakeville, MN 55044
McGregor, Minnesota
September 5, 2018
6:00 pm
McGregor Community Center
41442 State Hwy 65
McGregor, MN 55760
Wyoming, Minnesota
September 12, 2018
6:00 pm
Wyoming City Hall
26885 Forest Blvd.
Wyoming, MN 55092
Public notice of the hearing dates, times, and locations will be published in local newspapers in our service area.
Submit Written Comments
Comment Period
•Comments will be accepted through October 3, 2018, at 4:30 p.m.
•Comments must be received by 4:30 p.m. on the close date
•Comments received after the comment
period closes may not be considered
Visit, select Speak Up! to find this docket (18-122), and add your comments to the discussion.
Email: Comments can be emailed to
For eFiling: Visit, select eFiling, and follow the prompts.
U.S. Mail
Minnesota Public Utilities Commission
121 7th Place East, Suite 350
St. Paul, MN 55101
Written comments should include the MPUC Docket Number P407,405/CI-18-122
1. Your name
2. Any comments you would like to make regarding the docket.
Important: Comments will be made available to the public on the MPUC'swebsite, except in limited circumstances consistent with the Minnesota Government Data Practices Act. The MPUC does not edit or delete personally identifying information from submissions.
Questions About the Minnesota Public Utilities Commission's
review process?
Consumer Affairs Office
121 7th Place East Suite 350
St Paul MN 55101
651-296-0406 or 800-657-3782
If any reasonable accommodation is needed to enable you to fully participate in these meetings (e.g., sign language or large print material), please contact the Office of Administrative Hearings at (651) 361-7900 (voice) (651) 361-7878 (TTY) at least one week in advance of the